PRIVACY POLICY

Fieldly Platform

Last Updated: 11\02\2026

1. Introduction

Fieldly  respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect your information when you use the Fieldly mobile application or website.

By using the platform, you agree to the practices described in this policy.

2. Data We Collect

We may collect the following types of information:

2.1 Personal Information

• Full name

• Phone number

• Email address

• Profile information

• Login credentials

2.2 Booking Information

• Stadium selected

• Date and time of reservation

• Payment amount

• Booking history

2.3 Payment Information

Payments are processed through third-party providers (e.g., PayTR).
Fieldly does not store full credit/debit card information.

We may receive:

• Payment confirmation

• Transaction ID

• Payment status

2.4 Device & Technical Data

• IP address

• Device type

• Operating system

• App usage data

3. How We Use Your Data

We use your information to:

• Create and manage user accounts

• Process reservations

• Facilitate payments

• Improve platform performance

• Provide customer support

• Prevent fraud and abuse

• Send important service notifications

We do not sell your personal data.

4. Legal Basis for Processing (Türkiye – KVKK)

Under Turkish Personal Data Protection Law (KVKK No. 6698), your data may be processed:

• With your explicit consent

• When necessary for the performance of a contract

• When required by law

• For legitimate business interests, provided your fundamental rights are protected

5. Data Sharing

We may share your information with:

5.1 Stadium Owners

When you make a booking, relevant details (name, phone number, booking time) are shared with the selected stadium.

5.2 Payment Providers

Payment-related information is shared with authorized payment processors (e.g., PayTR).

5.3 Service Providers

We may share data with:

• Hosting providers

• Technical support services

• Analytics tools

All third parties are required to protect your data.

We do not sell or rent personal data to third parties.

6. Data Retention

We retain personal data:

• As long as your account is active

• As required by Turkish tax and commercial regulations

• As necessary to resolve disputes or comply with legal obligations

When data is no longer required, it is securely deleted or anonymized.

7. Account Deletion

You may permanently delete your Fieldly account at any time through the Account Settings section of the mobile application. When you request account deletion:

• Your account will be permanently deleted.
• Your personal information, including your profile, contact details, and booking history, will be permanently deleted or anonymized, except where retention is required by applicable law.
• Certain records, such as payment or transaction information, may be retained for the period required under Turkish tax, accounting, or other legal obligations.
• Once your account has been deleted, it cannot be recovered.

If you experience any issues deleting your account through the app, you may contact us at info@fieldlyapp.com for assistance.

8. Data Security

We implement technical and administrative security measures to protect your data, including:

• Secure servers

• Encrypted connections (SSL)

• Access control restrictions

However, no system is 100% secure.

9. Cookies and Tracking

Fieldly may use cookies or similar technologies to:

• Improve user experience

• Analyze traffic

• Maintain login sessions

Users can control cookie preferences through their device settings.

10. Children’s Privacy

Fieldly is not intended for individuals under 18 years old.

We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of the platform after updates constitutes acceptance of the revised policy.

12. Contact Information

For privacy-related inquiries:

Email: info@fieldlyapp.com
Company Name: FIELDLY